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Resolutions to the most common issues.
Centre stuck on 'loading'
Is your in-game centre hanging on that annoying "loading" screen and doesn't go away? We have a solution for that, and it doesn't require a lot of time! Let's fix it! 1 Open your game on Roblox Studio. 2 On top, press Home. 3 Press Game Settings, it has a gear icon. !(https://storage.crisp.chat/users/helpdesk/website/19e156082e2fc100/e3be4a87-fc90-49fe-9b19-
Make the game public
Make the game public Open your centre (game) in the Roblox Studio. Open "Game Settings". Go to "Permissions" at the left side of the screen that popped up. Set it to "Public" and press "Save". !(https://storage.crisp.chat/users/helpdesk/website
Clearing Browser Cache
This tutorial will guide you on how to clear your browsers cache. Please note this is only for certain browsers. Chrome: On your computer, open Chrome. At the top right, click More More. Click More tools and then Clear browsing data. At the top, choose a time range. To delete everything, select All time. Next to "Cookies and other site data" and "Cached images and files," check the boxes. Click Clear data. Safari: Go to Settings > Safari, and tap Clear History and Website Da
How to test your internet speed
Internet speed can mean a lot of things, depending on what you are trying to accomplish online. However if you are experiencing slow load times, and are directed by a support agent please follow this guide. Please follow these instructions: Open speedtest.net by clicking here Click the "Start" button in the middle of the circle. Number should appear and it will start measuring your internet connection speed. Once the test finishes you will be dire